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Information Technology (IT)

AI-Enabled Healthcare IT Technician

Available in:RemoteHybridIn-Person

Help healthcare teams care for patients by keeping their technology working and patient information protected. In 15 weeks of no-cost, hands-on training, build core IT support skills and learn to apply them in healthcare settings. Prepare to earn CompTIA A+ and Google IT Support and AI Professional credentials at no cost to you. These help show employers your IT support, troubleshooting, and workplace AI skills.

Time Commitment: Full-Time, 35 hours/week

If you're enrolled in a full time AI-Enabled Healthcare IT Technician course, you can apply for a 0% interest loan from Ascent to help cover personal expenses during the course.

Apply NowHow to Apply

Course Level

Foundational

Length

15 weeks

Exact dates vary by class

Certifications

  • CompTIA A+
  • Google IT Support
  • Google AI Essentials
  • Google AI Professional

Requirements

No previous experience is required. You must:

Get Class Details by Location

AI-Enabled Healthcare IT Technician is offered in 15 locations. Select a location to view specific campus class schedule and details.

Course Format

In-Person

Instruction

Instructor-led

Dates, hours and length vary by class — see below

If you're enrolled in a full time AI-Enabled Healthcare IT Technician course in Phoenix, you can apply for a 0% interest loan from Ascent to help cover personal expenses during the course.

Upcoming classes3 at Phoenix

StartsApply byEndsMeetsFormatPartnerVersion code
Oct 26, 2026Oct 12, 2026Feb 26, 2027Monday - Friday9:00 AM – 4:00 PM MTIn-PersonGESD Campus of Care1035
Mar 15, 2027Mar 1, 2027Jun 29, 2027Monday - Friday9:00 AM – 4:00 PM PTIn-PersonGESD Campus of Care1035
Mar 15, 2027Mar 1, 2027Jun 29, 2027Monday - Friday9:00 AM – 4:00 PM PTIn-Person—1035

What is AI-Enabled Healthcare IT Technician?

Hospitals can't treat patients if their technology stops working. Healthcare IT professionals are the ones who keep it running when it matters most.

Build Foundational Healthcare IT Skills: You'll learn computer hardware, networking, and software troubleshooting through interactive labs, live instruction, and collaborative projects – while navigating the medical compliance standards and patient data security practices unique to healthcare environments.

Innovate with AI: You'll integrate modern generative AI tools into your workflow to accelerate troubleshooting, simulate complex security scenarios, and provide faster, more effective IT support.

Supercharge Your Job Search: Work directly with dedicated career coaches and leverage AI tools to develop a tailored resume, practice for technical and behavior interviewing, and learn to present your technical skills with poise so you can launch your career with confidence.

Start Your Application
Coding engineers in workspace looking at computer

Is This Right for You?

  • You may be successful in this training if you want to start or grow a career in healthcare IT and you:

    Have basic computer skills and are ready for an accelerated learning experience.

    Naturally ask, "why isn't this working?" and enjoy finding solutions.

    Are a patient problem solver who enjoys helping others through technology.

    Can commit 35 hours weekly to instruction, labs, and career prep (plus 10–20 hours studying outside class).

What You'll Learn

  • By the end of the training, you'll be able to:

    • Build, configure, and troubleshoot computer hardware, wired and wireless networks, and mobile devices.
    • Set up and secure Windows systems, applying the same practices used to protect patient data and meet HIPAA requirements.
    • Support electronic health record systems and other clinical technology, using the data standards and workflows that keep hospital IT running smoothly.
    • Identify common security risks and apply best practices to help protect hospital devices, accounts, and patient data.
    • Use generative AI tools to research technical issues and practice troubleshooting scenarios, such as diagnosing a workstation.

How You'll Learn

Build confidence by practicing the same types of technical problems you'll encounter on the job in a hospital or clinical setting.

  • Hands-On Training

    Every lesson begins with a real healthcare IT scenario. Your instructor demonstrates the problem, guides you through the solution, and then you apply what you've learned in hands-on labs before solving similar challenges independently – including HIPAA-aligned security incidents, EHR troubleshooting, and clinical workflow support.

  • AI-Powered Learning

    You'll use AI tools to simulate real healthcare IT scenarios, such as a HIPAA violation alert or a clinician's workstation failing to boot, so you can practice diagnosing issues before you face them on the job.

  • Career Preparation

    Throughout the program, you'll complete practical projects, receive instructor feedback, and work one-on-one with career coaches to prepare your resume, practice interviewing, and confidently launch your job search.

Career Opportunities After Training

  • After completing the program, you'll be prepared to pursue entry-level positions such as:

    • Healthcare IT Support Specialist
    • Clinical Systems Support Technician
    • Healthcare Help Desk Analyst

    In these roles, you'll help clinical staff and patients stay connected to the technology they depend on – fixing computer issues, resetting passwords, setting up hospital devices, and troubleshooting medical record systems.

  • Your Career Can Grow From Here

    Many graduates begin their careers in Healthcare IT Support before advancing into specialized technology fields such as System Administrator, Network Support Specialist, or Health Informatics Specialist. Healthcare IT builds the technical foundation that opens doors throughout the technology industry, including future paths in cybersecurity, networking, and medical informatics.

  • What to Expect

    • Most graduates begin in entry-level on-site or hybrid positions while gaining professional experience supporting clinical staff and hospital technology.
    • Day-to-day work may include responding to support tickets, checking network connections, and protecting patient information from security risks.
    • Your first role is the beginning of your healthcare IT career – not the destination.

AI-Enabled Healthcare IT Technician