Data Center Technician with TEKsystems

• Have prior IT hardware or networking experience and are ready for an accelerated learning experience.
• Are comfortable with hands-on physical work – including lifting equipment, standing for extended periods, and working with tools – and ready for an accelerated learning experience.
• Think logically and enjoy hands-on work – you're the type who wants to understand how something works, not just that it works.
• Like understanding how the pieces of a bigger system connect, and are comfortable working through problems methodically rather than guessing.
• Can commit 35 hours weekly to instruction, labs, and career prep (plus 10–20 hours studying outside class).

• Follow strict workplace safety measures, including OSHA and NFPA 70E standards, to evaluate hazards and apply electrical safety in low-voltage environments.
• Install, configure, and troubleshoot structured cabling systems (fiber optic and copper) and enterprise network hardware in a data center rack.
• Manage server hardware, configure mass storage technologies (like RAID), and administer enterprise virtualization platforms using VMware.
• Oversee day-to-day facilities operations, evaluating power, cooling, security controls, and disaster recovery plans.
• Manage IT service tickets and troubleshoot issues faster using ServiceNow, ITSM frameworks, and generative AI tools.

• Hands-On Training: You'll start with OSHA-10 and NFPA 70E safety training and networking fundamentals, then move into the core of data center work: installing and troubleshooting structured cabling and patch panels in a network rack, configuring server hardware and mass storage technologies like RAID, and managing enterprise virtualization with VMware. From there, you'll work through day-to-day facilities operations – including Building Automation Systems, security controls, and disaster recovery planning – and manage IT service tickets using ServiceNow and ITSM frameworks.
• AI-Powered Learning: A dedicated module introduces generative AI tools for IT, where you'll evaluate how AI can support and speed up common data center troubleshooting workflows.
• Capstone and Career Preparation: You'll close out the program with a capstone project, investigating a real infrastructure challenge and presenting your solution – the same kind of work you'll show employers as proof you can do the job. Alongside that, you'll work with career coaches to prepare your resume, practice interviewing, and confidently launch your job search.

• Data Center Technician
• Network Technician
• Computer Network Support Specialist

In these roles, you'll help maintain the backbone of modern enterprise IT operations – setting up network racks, installing low-voltage cabling, troubleshooting hardware failures, and monitoring cooling systems.

Many graduates begin their careers in data center operations before advancing into specialized roles such as IT Infrastructure Manager, Computer Network Architect, or Computer and Information Systems Manager. Data center operations also creates a strong foundation for future paths in cloud architecture, network engineering, or cybersecurity.

• Most graduates begin in roles that are fully on-site, since the work involves physically installing and repairing data center hardware, servers, and cabling.
• Day-to-day work may include managing service tickets in ServiceNow, applying safety standards, testing network hardware, and ensuring disaster recovery plans are followed.
• Your first role is the beginning of your data center career – not the destination.