- Length
- 13 weeks
- Training hours
- 357.5
- Certifications
- CompTIA A+
- Financing
- 0% loan eligible
Per Scholas' End User Desktop Support training equips learners with practical, job-ready skills in Microsoft 365, hardware and OS troubleshooting, networking, security, and ServiceNow. Graduates are well-prepared to navigate cloud-based systems, manage end-user devices, and troubleshoot issues swiftly—key capabilities that help keep teams connected, productive, and secure. With added exposure to Cisco CLI and Azure Active Directory, they bring a versatile, enterprise-ready skill set.
By sourcing talent from Per Scholas, you're not just filling a vacancy. You're fortifying your organization's technological foundation, ensuring that it stands resilient against challenges, both present and future.
Objectives
- Reduce Downtime: Deliver prompt and effective troubleshooting across hardware, software, and mobile devices to minimize disruptions and maintain business continuity.
- Strengthen Productivity: Optimize user workflows by managing Microsoft 365 applications, cloud storage, and identity services, ensuring seamless access and collaboration across the organization.
- Enhance Security and System Reliability: Support endpoint protection, access controls, and network configurations to safeguard devices and data while maintaining secure, high-performing IT environments.
Employment roles
- IT Security Analyst
- IT Technician
- System Administrator
- Desktop Support Technician
- Operations Analyst
Software and platforms
- Microsoft Office 365
- Slack
- Zoom
- Cisco IOS
- ServiceNow
- Windows Server
Talent Solutions Partners With You to Deliver:
- A robust pipeline of skilled, diverse professionals. Fill open roles immediately, develop customized talent cohorts for specialty skills, or upskill and reskill current employees.
- Professionals are equipped with skills like communication, presentation of complex ideas, and the ability to collaborate so they add value immediately thanks to our Professional Development courses.
- Through continued training and support for our Professionals, Per Scholas continues supporting alumni in their new roles, building toward your success, and generating higher staff retention for your company.