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HRM / CRM

Salesforce Administrator with Agentforce AI

UCI:1029.2

Course level
Foundational
Length
15 weeks
Training hours
412.5
Certifications
Salesforce Administrator · Salesforce Agentblazer Champion · Salesforce Agentblazer Innovator

Per Scholas' Salesforce Administrator training turns motivated learners into proficient, versatile CRM stewards. Graduates architect and build data models, secure access, automate workflows with Flow and AI-powered Agentforce, and create dashboards that keep sales and service teams aligned. Beyond technical proficiency, graduates benefit from workplace readiness training that strengthens communication, collaboration, and professional skills—ensuring they can contribute effectively from day one.

By sourcing talent from Per Scholas, you're not just filling a vacancy. You're fortifying your organization's technological foundation, ensuring that it stands resilient against challenges, both present and future.

Objectives

  • Reduce Downtime: Maintain continuous CRM availability by enforcing strong data security controls, validation rules, and automated backups to prevent errors before they reach production.
  • Improve Development Efficiency: Accelerate feature delivery through low-code customization with Lightning App Builder and Flow automation, rolling out enhancements to sales and service teams in record time.
  • Robust Cloud Infrastructure Management: Streamline sandbox creation, user provisioning, and permission governance to keep your Salesforce environment scalable, secure, and ready for growth.

Employment roles

  • Salesforce Administrator
  • CRM Specialist
  • Salesforce Business Analyst
  • Salesforce Consultant
  • Salesforce Platform Administrator

Software and platforms

  • Microsoft Office 365
  • Slack
  • Zoom
  • AI-enabled Browser
  • Salesforce Platform

Talent Solutions Partners With You to Deliver:

  • A robust pipeline of skilled, diverse professionals. Fill open roles immediately, develop customized talent cohorts for specialty skills, or upskill and reskill current employees.
  • Professionals are equipped with skills like communication, presentation of complex ideas, and the ability to collaborate so they add value immediately thanks to our Professional Development courses.
  • Through continued training and support for our Professionals, Per Scholas continues supporting alumni in their new roles, building toward your success, and generating higher staff retention for your company.

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