- Course fee
- No-Cost
- Course level
- Foundational
- Length
- 10 weeks
- Training hours
- 114
- Prerequisites
- Must be a Per Scholas Alumnus · Some Prerequisites Required
- Certifications
- CompTIA A+
Course Overview
IT Support – CompTIA A+ 1201 (UCI 3037) is designed for individuals seeking to enter the IT industry. Learners will perform troubleshooting exercises with PC hardware, networking equipment, system administration, cloud technologies, and IT security concepts while preparing for the CompTIA A+ 1201 certification exam. The course focuses on building a solid foundation in IT hardware, network, and troubleshooting methodologies, allowing learners to diagnose and resolve technical issues confidently. Graduates of this program will emerge not only as adept IT technicians but also as well-rounded professionals capable of delivering comprehensive IT support in a diverse range of enterprises. Upon successful course completion, learners will be equipped to pursue a range of roles, such as IT Technician and System Administrator.
Additional Info
What You'll Learn
- Configure modern and legacy PC hardware components (motherboards, CPUs, RAM, storage, power supplies, and cooling systems) to ensure optimal performance.
- Troubleshoot networking hardware, cable types, and services while configuring both wired and wireless connections effectively.
- Maintain mobile devices and printer hardware, including app configuration, consumables replacement, and common troubleshooting techniques.
- Utilize generative AI tools and workflows in IT support processes, evaluating their capabilities, limitations, and ethical considerations.
- Explore cutting-edge AI technologies within the technology domain to enhance outcomes.
- Prepare for the CompTIA A+ Core 2 (1202) certification exam through targeted review, practice, and mastery of course concepts.
Prerequisites
- Completion of Per Scholas IT Support, End User Desktop Support, or IT Fundamentals
- Previously tested for the CompTIA 1101 or 1201 & did not pass ( IT Fundamentals graduates excluded)
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