- Course level
- Foundational
- Length
- 16 weeks
- Training hours
- 440
- Certifications
- CompTIA A+ · IT Service Management (ITSM) Fundamentals · Welcome to ServiceNow
Per Scholas' IT Support and Security Fundamentals training equips learners with essential IT support and security skills, from troubleshooting hardware and networks to implementing cybersecurity measures. Learners master operating systems, Active Directory, and cutting-edge AI tools, ensuring your organization's infrastructure is efficient, secure, and up-to-date. With hands-on experience in IT Service Management and real-world cybersecurity practices, graduates are ready to protect and optimize your systems.
By sourcing talent from Per Scholas, you're not just filling a vacancy. You're fortifying your organization's technological foundation, ensuring that it stands resilient against challenges, both present and future.
Objectives
- Enhance Network Security: Implement robust cybersecurity measures, protecting networks and devices from internal and external threats.
- Optimize IT Operations: Troubleshoot and resolve hardware, network, and software issues to provide an efficient IT environment and minimize downtime.
- Streamline Service Management: Apply ITSM principles and tools, improving help desk operations and ticket resolution efficiency.
Employment roles
- AI Solutions Developer
- AI Application Developer
- Full-Stack Engineers
Software and platforms
- Cloud API SDKs
- curl
- Git
- GitHub
- Local LLM Runtime
- Microsoft Office 365
- Postman
- Python 3.10+
- Python Libraries
- Slack
- Tesseract OCR
- Visual Studio Code
- Zoom
- AI-enabled Browser
Talent Solutions Partners With You to Deliver:
- A robust pipeline of skilled, diverse professionals. Fill open roles immediately, develop customized talent cohorts for specialty skills, or upskill and reskill current employees.
- Professionals are equipped with skills like communication, presentation of complex ideas, and the ability to collaborate so they add value immediately thanks to our Professional Development courses.
- Through continued training and support for our Professionals, Per Scholas continues supporting alumni in their new roles, building toward your success, and generating higher staff retention for your company.